SALON COVID-19 GUIDELINES
Our commitment is to provide you with a safe environment that complies with guidance issued by the government
OUR SALON
✓ We have undertaken a thorough review of our salon and services
✓ We have rearranged the salon space to adhere to social distancing guidelines
✓ Every surface will be cleaned regularly and wiped with sanitiser between each appointment
✓ All items of equipment will be disinfected before and after every service
✓ Disposable gowns will be used at all times
We will ensure adequate ventilation throughout the salon with doors open where possible
OUR TEAM
✓ All team members will care for our customers in a safe, hygienic and professional manner
✓ We have agreed to social distancing for our team in communal staff areas
✓ Staff have been briefed to not attend the salon if they have a temperature, or are feeling unwell or if any person in their household is unwell or is self-isolating
OUR PROFESSIONAL SERVICES
✓ We have reviewed our service menu and will not be providing services which we feel are unsafe at this time.
✓ Our team will wear gloves, masks and aprons on the salon floor and will wash their hands before and after every service
✓ PPE will be replaced after every client
✓ In-salon consultations will be done via the mirror to minimise face-to-face interaction
CLIENT ARRIVAL AND RECEPTION
✓ We will stagger customer appointment times
✓ We will greet you warmly but without a handshake or a hug
✓ Hand sanitiser must be used on entry to the salon
✓ Clients must minimise what they bring as you will be asked to keep all belongings with you
✓ We ask that clients attend appointments alone
✓ A screen will be installed at reception
✓ We ask that you pay using card or cashless means where possible V You will be escorted to your stylists' section ASAP to avoid congestion in the waiting area
✓ Waiting areas will be arranged to adhere to social distancing
WE ASK YOU, OUR CUSTOMERS TO
✓ Arrive at the time agreed to maximise social distancing
✓ Arrive with clean hair
✓ To wear a face mask as you enter the salon
✓ To wash your hands or use hand sanitisers before and after each service
✓ We will not be serving refreshments
✓ We will not have magazines in the salon
✓ To contact us and re-arrange your appointment if you have a temperature, or are feeling unwell; or if any person in your household is unwell or is self-isolating
✘ Do not come to the salon if you or anyone you live with is unwell or self-isolating
✓ We are happy to discuss any of your individual concerns, please feel free to call the salon or speak with a member of the team